Research Technology Support Center

Phone: 785-864-7171

Support Hours: 8:00 a.m. to 5:00 p.m. M - F
After Hours Support: KU IT Customer Service Center: | 785-864-8080

Research TSC Team Members

Rick Evanhoe
Rick Evanhoe
IT Support Technician Sr.
105A Spooner Hall
Headshot of Haris Khan
Muhammad (Haris) Khan
IT Support Technician Senior
SBC room 1037
Jayhawk Placeholder Image
Jeremy McLeod
IT Support Technician Senior
Takeru Higuchi Hall room 118
Headshot of Matt Ochs
Matt Ochs
IT Support Technician Senior
Gray-Little Hall room 1140L
Tyler Steiner
IT Coordinator
1006 Haworth Hall, Room 1006

KU Information Technology in partnership with the Office of Research created the Technology Support Team for researchers on campus who did not previously have dedicated IT support. The Research Support Team provides a single point of contact for KU researchers who need technology support in labs, research centers and on grant-funded projects.

The benefits for researchers and research units include increased support, expanded backup staff and access to additional technology resources and central support for technology-related initiatives to meet your needs and long-term goals.

Researchers have unique needs, so the services provided by the Research Support Team go beyond just workstation support. Services include:

  • Research File Storage (and Central File Storage)
  • Advanced Computing Facility
  • Research and grant IT planning
  • Security analysis
  • Computerized instrumentation support and planning
  • Windows, Mac and Linux desktop support
  • Computer and peripheral ordering
  • Website hosting
  • Grant consultation

KU Information Technology and the Office of Research created the Research Support Team to strengthen technology services for KU researchers and further the Bold Aspirations goal of "Driving Discovery and Innovation."

Units/Departments Supported by the Research TSC Team

The Research Technology Support Center supports:

Biodiversity Institute
Center for Environmentally Beneficial Catalysis (CEBC)
Higuchi Biosciences Center
Kansas Biological Survey (KBS)

Web Support

KU IT provides web support for units/departments. Visit Web Support to find your web support team.

Create a Help Ticket

Research TSC Manager
Jake Coffman

Seth Pelzer
Price Computing Center,
Room 204

Technology Support Centers

KU Technology Support Centers (TSC) offer a diverse range of technology support for faculty and staff. Our mission is to provide our KU customers with solutions to help them adapt and learn in the changing environment of Information Technology. We strive to exceed expectations and provide for future growth of KU.

Find Your Web Support Team

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