Research Technology Support Center
Support Hours: 8:00 a.m. to 5:00 p.m. M - F
After Hours Support: KU IT Customer Service Center: firstname.lastname@example.org | 785-864-8080
Research TSC Team Members
KU Information Technology in partnership with the Office of Research created the Technology Support Team for researchers on campus who did not previously have dedicated IT support. The Research Support Team provides a single point of contact for KU researchers who need technology support in labs, research centers and on grant-funded projects.
The benefits for researchers and research units include increased support, expanded backup staff and access to additional technology resources and central support for technology-related initiatives to meet your needs and long-term goals.
Researchers have unique needs, so the services provided by the Research Support Team go beyond just workstation support. Services include:
- Research File Storage (and Central File Storage)
- Advanced Computing Facility
- Research and grant IT planning
- Security analysis
- Computerized instrumentation support and planning
- Windows, Mac and Linux desktop support
- Computer and peripheral ordering
- Website hosting
- Grant consultation
KU Information Technology and the Office of Research created the Research Support Team to strengthen technology services for KU researchers and further the Bold Aspirations goal of "Driving Discovery and Innovation."
Units/Departments Supported by the Research TSC Team
The Research Technology Support Center supports:
Center for Environmentally Beneficial Catalysis (CEBC)
Higuchi Biosciences Center
KU IT provides web support for units/departments. Visit Web Support to find your web support team.