Research Technology Support Center

Email: itrs@ku.edu
Phone: 785-864-7171

Support Hours: 8:00 a.m. to 5:00 p.m. M - F
After Hours Support: KU IT Customer Service Center: itcsc@ku.edu | 785-864-8080


Research TSC Team Members

Rick Evanhoe
Rick Evanhoe
IT Support Technician Sr.
rpe@ku.edu
785-864-8122
105A Spooner Hall
Daniel Hesselschwerdt
Daniel Hesselschwerdt
IT Support Technician Sr.
dwh@ku.edu
785-864-6943
Simons Hall, Room 103
Dustin Horvath
Dustin Horvath
IT Support Technician Sr.
dustinmhorvath@ku.edu
785-864-1823
Structural Biology Center, Room 1037
Tyler Steiner
IT Coordinator
tsteiner@ku.edu
785-864-5189
1006 Haworth Hall, Room 1006

KU Information Technology in partnership with the Office of Research created the Technology Support Team for researchers on campus who did not previously have dedicated IT support. The Research Support Team provides a single point of contact for KU researchers who need technology support in labs, research centers and on grant-funded projects.

The benefits for researchers and research units include increased support, expanded backup staff and access to additional technology resources and central support for technology-related initiatives to meet your needs and long-term goals.

Researchers have unique needs, so the services provided by the Research Support Team go beyond just workstation support. Services include:

  • Research File Storage (and Central File Storage)
  • Advanced Computing Facility
  • Research and grant IT planning
  • Security analysis
  • Computerized instrumentation support and planning
  • Windows, Mac and Linux desktop support
  • Computer and peripheral ordering
  • Website hosting
  • Grant consultation

KU Information Technology and the Office of Research created the Research Support Team to strengthen technology services for KU researchers and further the Bold Aspirations goal of "Driving Discovery and Innovation."


Units/Departments Supported by the Research TSC Team

The Research Technology Support Center supports:

Biodiversity Institute
CORE Labs
Higuchi Biosciences Center
Pharmaceutical Chemistry


Web Support

KU IT provides web support for units/departments. Visit Web Support to find your web support team.


Research TSC Manager
Greg Smith

Greg Smith

greg.smith@ku.edu
785-864-4862
Price Computing Center, Room 101G

Technology Support Centers

KU Technology Support Centers (TSC) offer a diverse range of technology support for faculty and staff. Our mission is to provide our KU customers with solutions to help them adapt and learn in the changing environment of Information Technology. We strive to exceed expectations and provide for future growth of KU.

Find Your Web Support Team

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