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Research Support Team

Phone: 785-864-7171 | Email: itrs@ku.edu

Support Hours are from 8 a.m. — 5 p.m. Monday through Friday.

For emergency off-hour support, call KU IT’s Customer Service Center 785-864-8080.

KU Information Technology in partnership with the Office of Research created the Technology Support Team for researchers on campus who did not previously have dedicated IT support. The Research Support Team provides a single point of contact for KU researchers who need technology support in labs, research centers and on grant-funded projects.
The benefits for researchers and research units include increased support, expanded backup staff and access to additional technology resources and central support for technology-related initiatives to meet your needs and long-term goals.

Researchers have unique needs, so the services provided by the Research Support Team go beyond just workstation support. Services include:

  • Research File Storage (and Central File Storage)
  • Advanced Computing Facility
  • Research and grant IT planning
  • Security analysis
  • Computerized instrumentation support and planning
  • Windows, Mac and Linux desktop support
  • Computer and peripheral ordering
  • Website hosting
  • Grant consultation

KU Information Technology and the Office of Research created the Research Support Team to strengthen technology services for KU researchers and further the Bold Aspirations goal of "Driving Discovery and Innovation."


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